Loyalty shouldn’t cost anything
Town brings premium loyalty, CRM, discovery and marketing tools together for independent businesses at £0 a month. You choose the reward. We provide the software.
The usual model
1. Pay a monthly fee before a customer scans anything.
2. Choose a reward and fund every redemption.
3. Pay more, or move up a plan, for useful marketing and customer tools.
4. Run a loyalty scheme that often sits alone, with little built-in discovery.
2. Choose a reward and fund every redemption.
3. Pay more, or move up a plan, for useful marketing and customer tools.
4. Run a loyalty scheme that often sits alone, with little built-in discovery.
Software bill + reward cost + paid add-ons.
Far too expensive!
This is unsustainable for your business.
We think there’s a better way to do things.
We think there’s a better way to do things.
Town's model
1. Pay Town £0 a month for loyalty, CRM, discovery and marketing tools.
2. Choose points, stamp cards, Booster Days and rewards that fit your margins.
3. Reach existing customers and local Town shoppers from the same platform.
4. Change or pause your rewards whenever your business needs to.
2. Choose points, stamp cards, Booster Days and rewards that fit your margins.
3. Reach existing customers and local Town shoppers from the same platform.
4. Change or pause your rewards whenever your business needs to.
Reward cost chosen by you.
Platform cost: £0.
£0 means £0.
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Business profile and app listing
Custom loyalty points
Digital stamp cards
Booster Days
Customer CRM
Email marketing
Push notifications
Offers and updates
Town Connect business app
Team tools
Customer insights and analytics
Interactive map placement
Side Quests and local discovery
Setup support
You fund the rewards customers redeem at your business. If you choose optional paid promotion, you control that spend too. There is no required subscription or platform fee.
So simple the cafe's resident dachshund could nearly do it.
Nearly. He still struggles with Face ID.
Once your profile and loyalty scheme are live, Town handles most of the clever stuff in the background. Day to day, your team only needs the Town Connect app and two simple actions.
Give points or stamps
Open Town Connect and scan the customer's Town Pass. Enter the purchase amount or select the stamp card. Their balance updates in seconds.
Redeem a reward
Scan the Town Pass again, select the available reward or points value and confirm. The redemption is recorded automatically for both of you.
Scan. Tap. Done. The clever bit should never be the complicated bit.
See it once. Use it the same day.
Book 15 minutes with Town. We will walk through both apps, shape a reward around your business and help you go live.
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